Viz Media brought out notice at the end of October about an issue with the Sailor Moon R second set where one episode on the second was discovered. They’ve spent their time working with their distributor, Warner Bros. Home Entertainment, to put together the replacement program that’s the easiest way to deal with it for fans:
Warner Bros. Home Entertainment will be sending out a FREE replacement Disc 2 Blu-ray and/or DVDs to those who have already purchased the Blu-ray Combo Pack or the Standard DVD edition. Fans should call toll free 800-553-6937 to provide their name, address and telephone number so that a replacement disc can be mailed.
The faulty Blu-ray (Part # 2000109001) will be replaced with a disc with Part # 2000117933.
The faulty DVD (Part # 2000108875) will be replaced with a disc with Part # 2000117931.
If you are a retailer, please contact your sales representative or the Warner Bros. Home Entertainment Returns Department directly at [email protected] for details on replacements.
Again, we are deeply sorry for the issue. Thank you for your continued support, and we look forward to catching up on the adventures of our favorite Guardian of Love & Justice!
Plot concept: After the unexpected guest Chibi-Usa falls from the sky and tries to claim the Silver Crystal as her own, Usagi quickly learns this cheeky little pink-haired girl is the least of her problems. The Black Moon Clan, in their unending quest to destroy Neo Crystal Tokyo and change the future, have come back in time to corrupt present day Tokyo! Together the Guardians fight the Black Moon’s dark forces, but struggle to understand truth behind their sinister plan. Is there anyone the Sailor Guardians can turn to for answers? That pink-haired girl may hold the key to Sailor Moon’s victory after all!
I’m glad they got a plan to replace the disc. Thanks for posting this information.